Kabhi-kabhi delivery boy cylinder rakh deta hai,
aur hum routine me बस देख लेते हैं —
“haan theek hi lag raha hai…”
Par thoda dhyaan se dekho to:
• body dabi hui hoti hai
• seal loose hoti hai
• valve tedha hota hai
• ya halki si gas smell aa rahi hoti hai
Aur yahin se सबसे खतरनाक गलती hoti hai.
Log soch lete hain —
“chalo, adjust kar lenge.”
Gas cylinder adjust karne wali cheez nahi hoti.
Wo safety ka matter hota hai.
Agar aapko cylinder damaged mila hai, to ye post sirf complaint ka nahi —
risk se bachne ka guide hai.
⚠️ Sabse pehle kya karna chahiye (without सोच-विचार)
Cylinder thoda sa bhi suspicious lage to:
❌ usko stove se mat jodiye
❌ ghar ke andar mat rakhiye
❌ lighter / matchstick mat jalaiye
Bas teen simple kaam:
✔ cylinder ko khuli jagah rakhiye
✔ delivery boy ko turant rokiye
✔ delivery lene se mana kijiye
Aur agar gas ki smell aa rahi ho
to seedha 1906 dial kijiye.
Ye LPG emergency number hai.
🤔 “Damaged” ka matlab sirf leak nahi hota
Bahut log galat samajhte hain ki jab gas nikle tabhi damage hota hai.
Nahi.
Cylinder damaged maana jata hai agar:
• gehra dent / crack ho
• seal pehle se tooti ho
• valve loose ya tedha ho
• zyada rust ho
• weight bahut kam / zyada lage
• halki si bhi gas smell aaye
Inme se ek bhi sign ho — cylinder reject karna hi sahi decision hai.
✅ Sahi tareeka kya hai? (ground reality process)
Yahin par log confusion me galat step le lete hain.
Actual process ye hota hai:
✔ Pehla step – OTP / receipt dene se pehle hi mana karo
Agar aapne OTP nahi diya hai, to delivery legally complete nahi hoti.
Is stage par hi bolo:
“Ye cylinder damaged hai, replace chahiye.”
Cylinder wapas jaayega
aur replacement request lagegi.
✔ Doosra step – agency record me entry honi chahiye
Delivery boy se clear pucho:
“System me damaged return mark hua ya nahi?”
Uska naam, date ya time yaad rakh lo.
Yahi baad me kaam aata hai.
✔ Teesra step – company level complaint
Agar agency taal-matol kare, to unke upar jao.
Indane / Bharat / HP ke official complaint system me:
“Damaged cylinder supplied” select karke complaint.
Isse case agency se nikal kar company ke paas jata hai.
✔ Chautha step – LPG grievance portal
Agar 1–2 din me replacement nahi milta,
to LPG grievance portal par complaint.
Yahin se normally priority aati hai
aur cylinder replace hota hai.
❌ Jo kaam bilkul mat karna
Log aksar ye dangerous galtiyaan kar dete hain:
• “thoda theek kar lete hain”
• “bas ek baar chala lete hain”
• “delivery boy ko bol diya hai, dekh lega”
Gas cylinder aisi cheez nahi hai jisme compromise safe ho.
Repair aapka kaam nahi.
Replace karna company ka kaam hai.
💬 Ek real baat
Maine khud cases dekhe hain jahan:
Cylinder thoda dabha hua tha.
Use kar liya gaya.
Do din baad valve leak hua.
Aur phir jo panic hota hai, wo kisi ko nahi chahiye.
Isliye agar cylinder damaged mile —
to ek hi rule rakho:
👉 “Use nahi. Replace.”
❓ FAQs – Cylinder damaged
Haan. Aapka poora right hai reject karna.
Cylinder khuli jagah rakho aur 1906 par call karo.
Turant agency + company complaint + LPG grievance.
Nahi. Damaged cylinder free me replace hota hai.
Zyada tar 1–3 working days me.
