If you use an LPG connection from Indane Gas, Bharat Gas, or HP Gas, then updating your KYC is extremely important. LPG companies regularly verify customer details to prevent duplicate connections, subsidy fraud, and inactive accounts.

If your KYC is not updated, you may face issues such as:

• LPG refusal during booking
• Delay in cylinder delivery
• Subsidy not credited
• Connection marked “inactive”
• DBT rejection by bank
• Duplicate connection alert

That’s why completing your LPG Connection KYC Update is essential for smooth gas service.

This post explains:

• What is LPG KYC?
• Why is KYC required?
• Full documents list
• How to update LPG KYC online
• Offline KYC process
• KYC correction method
• How to check KYC status
• Common KYC rejection reasons
• Solutions to fix KYC issues

Let’s begin.

🔥 What is LPG Connection KYC?

KYC (Know Your Customer) is a verification process required by LPG companies and government agencies. It confirms:

✔ Your identity
✔ Your current residential address
✔ Your mobile number
✔ Your Aadhaar/bank details (for subsidy)
✔ Your connection ownership

KYC ensures that every LPG cylinder is supplied to a valid, verified customer.

⭐ Why KYC Update is Important for LPG Connection?

Updating KYC ensures:

✔ Smooth cylinder delivery

Delivery boy verifies KYC details before handing over the cylinder.

✔ Subsidy credited on time

DBT subsidy comes only if your Aadhaar + LPG + bank details match.

✔ No duplicate connection issue

Your number won’t be flagged as fake/dormant.

✔ Avoids account suspension

Old or incorrect KYC can freeze your LPG account.

✔ Required during shifting house or changing name

New address = new KYC
Name change = new KYC

Keeping KYC updated guarantees uninterrupted LPG services.

📑 Documents Required for LPG KYC Update (2025)

All LPG companies (Indane, HP Gas, Bharat Gas) accept the following valid documents:

A. Identity Proof (Any One)

• Aadhaar Card
• PAN Card
• Passport
• Voter ID
• Driving License
• Government ID

B. Address Proof (Any One)

• Aadhaar Card
• Rent Agreement
• Electricity Bill
• Water Bill
• Telephone Bill
• Gas Passbook
• Bank Passbook showing address
• Ration Card

C. Other Required Documents

• LPG Consumer Number / Passbook
• Registered Mobile Number
• Passport Size Photo
• Duly filled KYC Form

🌐 How to Update LPG Connection KYC Online (2025)

This is the easiest method and works for Indane, HP Gas, and Bharat Gas consumers.

STEP 1: Visit the Official LPG Portal

Go to the universal LPG website:

👉 https://mylpg.in

This site automatically detects your LPG provider.

STEP 2: Select Your LPG Company

Choose:

• Indane Gas
• HP Gas
• Bharat Gas

You will be redirected to your gas company’s login page.

STEP 3: Login with Your Registered Mobile Number

Enter:

✔ Mobile Number
✔ OTP

STEP 4: Go to “KYC Update / Profile Update” Section

On the dashboard, tap:

👉 KYC Update
👉 Customer Details
👉 Profile Update
(Based on company interface)

STEP 5: Upload Your Documents

You will be asked to upload:

• Aadhaar
• Address proof
• Photo
• Signature (optional)

Upload clear photos or scanned copies.

STEP 6: Verify Aadhaar with OTP

Some gas companies require Aadhaar e-KYC.

You will get OTP on your Aadhaar-linked number.

STEP 7: Submit Your KYC

Once submitted, you will receive:

✔ KYC Submitted SMS
✔ KYC Verification Pending
✔ KYC Approval Status (within 24–48 hours)

Online KYC is the fastest and usually approved within 1–2 days.

🏢 Offline LPG KYC Update Process (Distributor Method)

If you prefer offline method, follow these steps:

STEP 1: Visit your LPG Distributor Office

Carry:

• Aadhaar
• Address proof
• LPG passbook
• Mobile number
• 1 photo

STEP 2: Ask for “LPG KYC Form”

You can also download it from mylpg.in.

STEP 3: Fill the Form Carefully

Information required:

✔ Consumer Number
✔ Name
✔ DOB
✔ Address
✔ Mobile Number
✔ Email
✔ Aadhaar Number
✔ Bank Details

Make sure details match exactly with Aadhaar to avoid rejection.

STEP 4: Submit Documents

Attach:

• ID Proof
• Address Proof
• Passport Photo

Distributor will verify your documents.

STEP 5: Biometrics (Optional)

Some distributors may capture your thumb impression for Aadhaar KYC.

STEP 6: Approval SMS

You will receive an SMS:

“LPG KYC Updated Successfully”

Approval may take 1–3 working days.

📱 How to Update KYC Through Mobile App (Indane / HP / Bharat Gas)

Indane Gas – IndianOil ONE App

• Go to My Profile
• Tap KYC Update
• Upload Aadhaar & Photo
• Submit

Bharat Gas – Hello BPCL App

• Open Customer Profile
• Tap Edit Details
• Change mobile/address/bank
• Upload documents

HP Gas – HP Pay App

• Login
• Tap Customer Details
• Update KYC

App KYC is as fast as online KYC.

🔍 How to Check Your LPG KYC Status Online

Go to:

👉 mylpg.in → Login → Profile → KYC Status

You will see one of the following:

✔ KYC Completed

Everything is verified.

✔ KYC Pending

Waiting for distributor approval.

✔ KYC Rejected

Your documents or details didn’t match.

✔ KYC Not Submitted

You must submit it immediately.

⚠️ Common Reasons Why LPG KYC Gets Rejected

❌ Aadhaar name mismatch

❌ Wrong address proof

❌ Old mobile number

❌ Blurred or unclear documents

❌ Signature mismatch

❌ Duplicate connection alerts

❌ Incorrect bank details

❌ Invalid ID proof

You must correct the errors and re-submit KYC.

🛠 How to Fix KYC Rejection Issues

✔ Update Aadhaar details if name/address mismatch
✔ Submit a clearer scanned copy
✔ Use the same address as LPG records
✔ Change old mobile number
✔ Visit distributor for verification
✔ Request physical verification if needed

Once corrected, submit the form again.

🧘 Useful Tips for Faster KYC Approval

✔ Upload clear bright document photos
✔ Keep Aadhaar + LPG address same
✔ Use same mobile number for LPG & bank
✔ Complete e-KYC through OTP
✔ Use online KYC instead of manual
✔ Keep DBT bank details accurate

These tips increase your KYC approval speed by 80%.

⭐ Conclusion

Updating LPG Connection KYC is essential for uninterrupted LPG service, timely subsidy, and preventing account suspension. Whether you are an Indane, HP Gas, or Bharat Gas consumer, the KYC process is simple and can be completed online, offline, or through apps.

The fastest method is:
👉 Online KYC via mylpg.in

Make sure your Aadhaar, address, bank account, and mobile number are correctly updated. With proper KYC, you will continue to receive LPG service, subsidy, and safety alerts smoothly throughout the year.

❓ FAQs

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